Dog Boarding FAQs

Dog Boarding FAQs

What are your drop off and pick up hours?

Drop-off Times:
These are suggested times during non-peak daycare hours and to allow your pet to socialize and exercise before bed time. Keep in mind you are always charged for the day you drop off regardless of the time, so it is benefical to both you and your pet to arrive early the first night.

Monday thru Friday: 9:00 am – 4:00 pm
Saturday: 9:00 am – 4:00 pm
Sunday & Statutory Holidays: 9:00 am – 3:00 pm
You are still welcome to drop off your dog anytime during our regular business hours.

Pick-up Times:
You are welcome to pick up your furry friend anytime during business hours. If you pick up before 12:00 pm you will not be charged at all for the day. If you pick up after 12:00 pm, we charge an hourly rate of $3.50/dog/hour for doggie daycare.

Business Hours:
Monday – Friday: 6:30 am – 8:00 pm
Saturday: 8:00 am – 6:00 pm
Sunday & Statutory Holidays: 8:00 am – 4:00 pm

If I pick up after 12pm from boarding am I charged for another full day?

Your nightly boarding ends at 12:00pm the next day. There is a $3.50/hr/dog charge after 12:00pm

Should I bring food for my dog's overnight stay?

We do not encourage disrupting your dog’s diet; therefore it is recommended that their own food be supplied during their stay. Please bring food pre-packaged or in an air tight container, labeled with your dogs name and feeding instructions. Raw/Frozen/Freeze Dried food is fine, we do have freezers and fridges available. If you do not bring food we can supply food for you at a rate of $2.00/cup.

Should I bring my dog’s bed or kennel for boarding?

We prefer to supply all bedding for our guests. Due to our strict daily cleaning practices it is much easier and safer for your pet to use our bedding as we can make sure that everything has been sanitized on a daily basis.

Should I bring my dog’s bowls and toys?

Once again we try and make everything as convenient for you and as safe for your pet. We supply all stainless steel bowls for our guest and we have plenty of safe toys in the recommend size to suit our guest. This allows us to make sure that everything has been cleaned and disinfected on a daily basis.

Can I bring treats and bones?

Treats and bones are always welcome; however we do not accept rawhide at our facility. Rawhide can pose an extremely dangerous choking hazard; even to dogs that have been chewing on it for years. That is why, in the best interest of all our guests, we ask that you leave the rawhide at home where your pet can enjoy it under your supervision.

Can my dogs stay in the same run at night?

Yes all family members can stay in the same run where they have regular access to their own outdoor yard.

Is there nap time?

Although there are plenty of beds for napping throughout the daycare, you may request that your pet be brought back to his run for nap time. This is extremely important for our older guest as well as some over active puppies.

What will my dog do during the day if he is boarded? Does he/she stay in a run?

All dogs that are boarding are welcome in the daycare during the day at no extra charge where they can interact with their peers and staff, enjoy their spacious run and access to their own private yard. If your dog is found to be unsocial or aggressive we will keep him/ her in the kennel area and take them for walks.

My dog is on medication, can that be given during his/her stay?

Yes of course ! All medications should be clearly labeled with your pet’s name and dosage requirements. Please note there is an additional charge for administering medications. Pill/liquid-form medications are $2.50 per dose and injections are $3.50 per dose.

My dog's food needs to be frozen and/or refrigerated, is that possible?

Yes we have both freezers and fridges and also sell raw food /bones if needed.

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